100% Human Operated
Bots don't care.
We do.
Stop frustrating your best customers with infinite AI deflection loops. We provide dedicated, empathetic human support teams that actually solve problems.
The AI Deflection Delusion
Industry reports claim chatbots resolve 70% of inquiries. What they actually measure is "deflection"—when a frustrated customer simply gives up and closes the window.
According to Gartner's 2023 Customer Service Report, 64% of customers would rather wait 10 minutes for a human than get an immediate response from a bot. Yet companies continue to erect digital walls between themselves and the people paying them.
Read the case against chatbots78%
Of customers have abandoned a purchase due to bad support
4x
Higher LTV when initial issues are resolved by humans
9%
Actual bot resolution rate (not deflection)
0
Bots employed by HumanHello
How we compare
We don't sell software. We sell the actual service of taking care of your customers.
| Feature | HumanHello | Intercom Fin | Zendesk AI |
|---|---|---|---|
| Core Mechanism | Real humans reading & typing | LLM semantic search | Intent classification models |
| Empathy Capacity | Infinite (Biologically inherent) | Zero (Simulated text only) | Zero (Simulated text only) |
| Handles Edge Cases? | Yes, via critical thinking | No, loops back to KB | No, escalates to human anyway |
| Hallucination Rate | 0% (Humans make mistakes, not hallucinations) | 3-5% (Hidden liability) | Variable based on model |